Sarah Swinney

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Articles

Recent activity by Sarah Swinney Recent activity Votes
  • Allow RFMS Mobile Users to View Work Orders

    Any RFMS Mobile user can be allowed to view work orders. You can manage who has access to view work orders through the RFMS Online Services website.     How To: Log in to the RFMS Online Se...

  • Installers: How to Activate your Mobile Work Orders Invitation

    This article provides steps on how to activate an invitation to view Mobile Work Orders as an installer or field supervisor.  Jump to section:How ToTroubleshooting   Video Tutorial   How To 1....

  • How to Use Mobile Work Orders

    This article is for Installers that have been granted access to view Mobile Work Orders through the RFMS Mobile app. Video Tutorial   Dashboard Views Day View Week View Month View Schedule Vi...

  • How to Set up Mobile Work Orders

    Companies that use RFMS Schedule Pro and have purchased Mobile Work Orders may send invitations to their installers to view their work orders in the RFMS Mobile app. When logged in to the RFMS Onl...

  • CRM Licensing and User Administration

    The Customer Relationship Management app (CRM) is available through a subscription. For more information about the cost per license and how to sign up or add it to your existing subscription please...

  • How to Use the CRM Pipeline Workflow

    This article will cover the overview of the Pipeline screen in CRM. It will highlight the overall workflow process. For specifics about the workflow stages, creating, and working in an Opportunity ...

  • User Roles and Permissions

    This article provides a detailed overview of user role assignments and permissions maintained in RFMS Online Services (ROS). This web portal is also where license usage for all RFMS apps are mainta...

  • How To Manage Checklists

    Create a New Checklist Video Tutorial   Login to RFMS Online Services (you must be an Administrator or Manager). Click on the Checklist Tile Click on the red plus icon, , and select Add a Che...

  • Restore Earlier Versions of Projects

    Recovering a past version(s) of a project can been done regardless of what stage a project is currently in: open, draft, pending, finalized, or archived.  Note: You must be an Administrator or a M...

  • Upload Products to the Cloud