Sarah Swinney

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Articles

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  • Search Inventory

    This screen allow you to search store inventory and location. The inventory record tile clearly indicates available inventory, reserved, soft reserved, and received. How To: From the dropdown se...

  • How to Search for Products

    The Products screen allows you to search for products and check their available inventory. To search for products within a quote or order please see the article Search and Add Products or Services ...

  • Search for or Edit Customer

    The Customers screen allows access to your RFMS Customer Database. From here you can search, view, edit and add customers.    Search and View Customer 1. Enter the customer or organization name in...

  • The Dashboard Screen

    This screen shows you your recent Drafts, Quotes, and Orders. From this screen you can create a New Order, New Quote, or Add a Customer. Tips: Drafts are saved per device. Quotes and Orders will...

  • Allow RFMS Mobile Users to View Work Orders

    Any RFMS Mobile user can be allowed to view work orders. You can manage who has access to view work orders through the RFMS Online Services website.     How To: Log in to the RFMS Online Se...

  • Installers: How to Activate your Mobile Work Orders Invitation

    This article provides steps on how to activate an invitation to view Mobile Work Orders as an installer or field supervisor.  Jump to section:How ToTroubleshooting   Video Tutorial   How To 1....

  • How to Use Mobile Work Orders

    This article is for Installers that have been granted access to view Mobile Work Orders through the RFMS Mobile app. Video Tutorial   Dashboard Views Day View Week View Month View Schedule Vi...

  • How to Set up Mobile Work Orders

    Companies that use RFMS Schedule Pro and have purchased Mobile Work Orders may send invitations to their installers to view their work orders in the RFMS Mobile app. When logged in to the RFMS Onl...

  • CRM Licensing and User Administration

    The Customer Relationship Management app (CRM) is available through a subscription. For more information about the cost per license and how to sign up or add it to your existing subscription please...

  • How to Use the CRM Pipeline Workflow

    This article will cover the overview of the Pipeline screen in CRM. It will highlight the overall workflow process. For specifics about the workflow stages, creating, and working in an Opportunity ...