Accept a Card-Not-Present Payment in RFMS Moible

Use RFMS Mobile to enter a customer's credit card information and accept a payment without using a physical payment terminal. This is a card-not-present payment.

Video Tutorial

 

Accept the Payment

  1. Open the customer order and select Payment, payment_button.png. 
    If you also want to share the PDF document and collect a signature, select Sign and Pay, sign_and_pay.png instead. 
  2. Enter the payment amount, select Credit as the payment method, and select the store for the transaction.
  3. Select Pay by Card, then select Collect.
    card payment screen one.png
  4. In Payments Flex, select the Card tab.
  5. Enter the customer's payment information. 
  6. Enter the billing address and billing postal code.
    Surcharge may apply: If your business has surcharge enabled, an eligible card-not-present credit card payment may include a surcharge. When surcharge applies, Payments Flex displays the surcharge before you complete the payment. You do not calculate or add the surcharge yourself.

    For complete eligibility rules, see Cyncly Payments Surcharge: Eligibility and Requirements.
    payments flex card info screen.png

  7. Review the payment information, then select Pay to complete the transaction.Once processed the receipt will be sent to the store.
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