General Information

Known Issue with Barcode Scanning After Updating iOS

What is the issue? Barcodes are not scanning on certain iPad models that have...

Scheduled Maintenance on November 1st, 8th, and 15th, 2025 – Temporary Service Interruptions

Upcoming Scheduled Downtime for RFMS ServicesHello,We want to inform you of u...

Current Known Issues

August 13th, 2025 Case Number Issue Time Reported Time Resolved 26856 Publ...

Temporary Outage of TPD API Services (August 23rd-24th, 2023)

Hello, RFMS experienced a temporary outage for API services associated with a...

Temporary Outage of API Services (August 15th-16th, 2023)

Hello, RFMS experienced a temporary outage of paid API services for approxima...

Service Incident (April 21st, 2023)

What Happened? At approximately 1:15pm CT on Friday, April 21st, 2023, RFMS r...

Enabling System Options Required Before Using Mobile Apps

When using RFMS Mobile Applications keep in mind that there are RFMS Core sys...

Which Tablet Should I Purchase?

With the wide array of tablets available on the market, it's difficult to cho...

How to Navigate our Help Centers

There are 4 help centers: RFMS Help Center Articles, Users guides, webinars ...