Sarah Swinney

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Articles

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  • How to Append Quote to Existing Order

    When you need to append an additional quote to an existing order use the Append to Order button when viewing a quote. Note: the quote cannot be in Edit mode, or this option will not appear. How To:...

  • Attach File or Image to Pick Up Order Header

    While viewing a Pick Up order you can add an image or attach a PDF. You can optionally add a description to the attachment that will be displayed below the thumbnail.  Tip: Any attachments made fr...

  • How to Use the Point of Sale Screen

    The Point of Sale screen allows you to create a pick up order, search existing orders to view or edit the ticket, create a pick up document, and accept payment. A. Search by customer type and name...

  • The CRM Dashboard

    The Dashboard screen is made up of four information blocks: Activity, Notifications, Tasks, and Appointments. Upcoming Appointments All upcoming appointments related to opportunities assigned to...

  • How to Enable Pick Up in RFMS System Options

      Note: Lines will only be available for Pick Up through Warehouse Mobile after this setting has been enabled and then subsequently had their status changed to Delivered by printing a Picking Tick...

  • How to Use Warehouse Pick Up

      Note: This feature requires RFMS version 21.99+ 1. Locate the Order The Warehouse Mobile Pick Up screen allows you to search RFMS Order Entry and locate specific orders. This uses RFMS Smart Se...

  • Understanding CRM Reports

    CRM provides reporting for how many opportunities were won, lost, or in progress over a defined period of time. Goals can also be set and measured.  The Reports Screen Leaderboard For more informat...

  • How to Navigate our Help Centers

    There are 4 help centers: RFMS Help Center Articles, Users guides, webinars etc. for all things RFMS Core ERP related. Measure Flooring Help Center How-to Articles and videos plus troubleshooting ...

  • Which Tablet Should I Purchase?

    With the wide array of tablets available on the market, it's difficult to choose a single tablet as our recommended device, but we can offer recommended hardware and software specs that you should ...

  • Send a Payment Request with My Flooring Link from RFMS Mobile

    Use RFMS Mobile to send an order to a customer through My Flooring Link. The customer can review the order and make a payment online.For complete information about payment settings, the customer pa...