Sarah Swinney
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Articles
Recent activity by Sarah Swinney-
How to Search Inventory in Warehouse Mobile
The inventory screen in Warehouse Mobile allows you to search inventory by product category, location, associated store, and by scanning barcodes. Tapping or clicking on the Inventory Tile will ope...
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How to Use the CRM Questionnaire
The CRM Questionnaire is a customizable list that can help you further the productivity of the CRM process. Create and Manage the Questionnaire The questionnaire is maintained in RFMS Online Servic...
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Enabling System Options Required Before Using Mobile Apps
When using RFMS Mobile Applications keep in mind that there are RFMS Core system options impact their efficiency. Below is a breakdown of some of these options, their required setting, and the apps...
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How to Keep Track of Samples Given
Samples can be managed within a single opportunity, or across multiple opportunities through the Samples screen. Managing Samples Through an Opportunity How do I know that there are samples c...
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How to View and Restore Deleted Opportunites
CRM users that have administrator role permissions have the ability to view and restore deleted opportunities. Opportunities are restored through the Search screen. In the top right corner is the D...
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How to Download Opportunity Searches as a CSV File
From the Search screen you can choose to download your query as a CSV file. You can simply enter a date range for your search and then tap Download CSV in the upper right corner. Name and save the ...
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How to Search Customers
Use the CRM search screen to find or create opportunities based on a customer search. What information is shown on the Search Customers screen? A. Opportunities listed will have a colored icon nex...
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How to Search Opportunities
Use the CRM Search screen to quickly search for and filter opportunities. What information is shown on the Search Opportunities screen? A. Opportunities listed will have a colored icon next to the...
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Search Screen Overview
The CRM search screen allows you to quickly search customers or opportunities and filter the results. A. Switch between searching opportunities or customers B. View deleted opportunities C. Choos...
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Calendar Overview
The CRM calendar shows appointments and tasks for all user roles within the CRM app. This screen can be viewed by month, week, day, or user schedule. The filter at the top can be used to add or hid...