Sarah Swinney
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Articles
Recent activity by Sarah Swinney-
How to Adjust Costed Inventory through RFMS Mobile
The option to search and adjust inventory through Measure mobile is controlled through a user permission in RFMS Online Services. Please keep in mind that only inventory that has been costed is abl...
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How to obtain iOS crash logs for RFMS Mobile
To help troubleshoot some bugs, the RFMS Support Team may need you to submit crash logs from your iOS device. Or, if RFMS Mobile has crashed on your iOS device, please do the following (for iOS 11...
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Known Issue with Barcode Scanning After Updating iOS
What is the issue? Barcodes are not scanning on certain iPad models that have been updated to iOS 17.4. This means that users of CRM, Warehouse Mobile, RFMS Mobile, and Measure Mobile may have thei...
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How to View History when Searching Inventory in Warehouse Mobile
While searching in the Inventory screen in Warehouse Mobile you can view the history. For more information on Roll/Item History in RFMS Core please see the the article Understand Roll Inventory and...
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How to Move Inventory via the Inventory Search Screen in Warehouse Mobile
When searching inventory in Warehouse Mobile you can select a record and choose to move it to a different location. How To: Select a record by tapping the gray circle. It will become a brown circl...
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Inventory Record Attachments
Any images or PDFs that are attached in Core or RFMS Mobile will show when an inventory record is opened in Warehouse Mobile (WM). Attachments can also be added while viewing inventory in WM. Help...
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How to Search Inventory in Warehouse Mobile
The inventory screen in Warehouse Mobile allows you to search inventory by product category, location, associated store, and by scanning barcodes. Tapping or clicking on the Inventory Tile will ope...
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How to Use the CRM Questionnaire
The CRM Questionnaire is a customizable list that can help you further the productivity of the CRM process. Create and Manage the Questionnaire The questionnaire is maintained in RFMS Online Servic...
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Enabling System Options Required Before Using Mobile Apps
When using RFMS Mobile Applications keep in mind that there are RFMS Core system options impact their efficiency. Below is a breakdown of some of these options, their required setting, and the apps...
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How to Keep Track of Samples Given
Samples can be managed within a single opportunity, or across multiple opportunities through the Samples screen. Managing Samples Through an Opportunity How do I know that there are samples c...